I am an Ecommerce expert with 5 years experience in web design, website management and online marketing, and a background in all elements of the marketing and promotional mix.
Specialising in small and medium size companies, I have experience of designing and launching B2C and B2B ecommerce websites, and managing and promoting websites cost effectively to generate significant incremental sales.
I combine design and creativity with strong technical and analytical ability. Based in East London, I am available now for ecommerce and online marketing projects.
Freelance projects (Oct 2009 – present)
Development of a world music blog easternsoul.net
Web design and online marketing consultancy for Computer Precision
SEO, PPC and web design consultancy for WRP Joinery
Development of a new ecommerce website and online marketing strategy for exclusivef1experiences.co.uk
Designed and launched new ecommerce website for nappydelights.com
Design of a new website with online booking facility for Upstairs at the Gatehouse Theatre
Project Managed the final design stage and launch of fultonumbrellas.com (coordination between design agency, Ecommerce supplier Actinic & the client)
Email campaign designs for Southbank Centre
Marketing and Ecommerce Manager, LINLEY (May 2010 – present)
Responsible for all elements of online and offline marketing
Management and development of davidlinley.com, using Venda ecommerce platform
Ecommerce Manager, Oneida International – Viners & Oneida cutlery and cookware (Feb 2007 – Oct 2009)
Designed and launched viners.co.uk, generating £700k annual sales for an initial spend of only £3k
Redesigned and launched oneida.co.uk, achieving 10x increase in conversion rate
Designed and launched the oneidafoodservice.co.uk B2B website
Management of all aspects of design, development and promotion of the websites
- Site design using in-house graphic designer & Evolve Ecommerce software
- Optimization using Google Analytics & usability testing
- Integration of orders and stock levels with back end systems
- Online promotions & merchandising to maximize conversion rate & average order value
- PPC advertising (Google & Yahoo) generating ~50% of sales
- Search engine optimization: achieved top 3 positions for “cutlery” keywords through site design, link-building & online PR
- Set up and management of Affiliates program through Affiliate Window
- Design and broadcast of targeted email campaigns; management & segmentation of 20,000 email database, capture of email addresses
Marketing Manager, Cope & Timmins – Copes window furnishings (Aug 2004 – Dec 2006)
Responsible for all marketing activities, managing a small team and a £200k budget
Developed and launched three new trade and consumer websites (copes.co.uk, curtainpolesdirect.co.uk, olympicblinds.co.uk – no longer trading)
Managed the design, production and distribution of all marketing and product literature, including a 250-page product catalogue and price guides listing over 4000 products
Developed and launched innovative new products and point-of sale solutions
Introduced a new PR strategy, corporate logo and branding
IT skillsWeb design & development |
Marketing skillsSearch engine marketing (SEO, PPC, Affiliates) |
InterestsInterior design and architecture, which I have explored through courses and activities in my free time |
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John Coupland
/ June 20, 2010Hi Helen,
I was doing a search on Google against our surname and came across your beautiful website. Great to have a Coupland that does such a quality job in web design!
In addition to our surname, I used to engage with Oneida and Viners some years ago, when I was in merchandising at Debenhams Head Office. Not sure if they’re still based there, but I also visited Oneida at Bangor, County Down a couple of times. I also knew a really good guy at Viners called Stephen Spetch, but I guess he’s moved on sometime ago.
I also have an e-Commerce background (www.debenhams.com) from a business point of view during part of my time there.
It’ll be great if we may make contact but, of course, I’ll leave that to you.
My Linkedin profile may be found at: http://uk.linkedin.com/in/networkerplus
With best wishes,
John Coupland
http://networkerplus.wordpress.com
Mbl: 07764 140383